If you’ve recently experienced a security scare, scam, or suspicious digital activity, this package is for you. Whether it’s malware, a hacked email, unauthorized charges, or a ransomware popup, we offer calm, expert guidance when you need it most.
This package provides up to 3 hours of hands-on support, delivered virtually and divided across multiple calls if needed. It’s designed to quickly assess the situation, contain any damage, and help you recover confidently
for clients who have completed our Personal Cybersecurity Review and have a fully completed Incident Response Plan.
This service begins with a short intake form on our website. This form helps determine whether you’re experiencing a cybersecurity issue or a general tech problem (such as a broken device, forgotten password, or outdated software).
If your issue appears to be a cybersecurity matter, we’ll invite you to move forward with the Incident Response Package. If not, we may offer alternative suggestions or resources.
All information is handled with strict confidentiality. We do not sell or share your data, and we do not judge. Scams and attacks happen to smart people every day. We’re here to help, not lecture.
To be most effective, we need you to tell us everything you can about the incident — even if it feels embarrassing. The more we know, the faster and better we can help you. Leaving out small details could delay results or lead to missed threats. We’re on your side.
Once your intake is reviewed and payment is received, we’ll schedule our first call, typically within 1–2 business days. Faster turnaround may be available for urgent cases.
